Customer Orientation

Every Incepto employee is a leader! The concern of each individual customer is our focus. By quickly and effectively implementing the wishes and needs for respective products or services, a potential Leader should develop a special attitude towards the customer relationship. The core task of a Leader is to gain the trust of the customer so that they can share their economic and emotional benefits with their company.

Build Trust and Respect

A leader should treat his colleagues with the same respect with which he treats his customers. For a leader, nothing can be more important than building trust and respect among his colleagues. These qualities are an indispensable prerequisite for good cooperation and a pleasant, collegial working atmosphere.

Take Responsibility

Taking responsibility means leading! On the list of the most important requirements in our company, a sense of responsibility is right at the top. Working independently, reliably and in a solution-oriented manner is the hallmark of a leader. In critical situations, he or she is the one who encourages his or her team with a visionary leadership style, increases their motivation to work and distinguishes himself or herself as a crisis manager.

Make Conscious Decisions

An essential capability of a leader is to make decisions. In doing so, he should have a clear understanding of what he should or may decide. After all, the company's prospects for success and career advancement are based on decisions to be made by a leader. Decision-making is done to the best of the leader's knowledge and belief. Therefore, even if it is wrong, it is right. Mistakes are important and unavoidable - but a leader does not repeat them.

Think big

In order to achieve entrepreneurial goals, a leader is expected to put big visions into practice with small steps. He focuses on the future, creates his own picture and, together with other team members, tries to turn this into reality in order to identify customer needs better and faster.

Find New Ways and Stay Curious

Leadership means being creative and eager to experiment, as well as having fun breaking new ground off the beaten path. A leader encourages the workforce to always look for new and innovative solutions. By trying out new methods, which are constantly tested for their efficiency, work performance can be significantly maximized.

Perform well

Leader works smarter - not harder. He subjects his decisions to scrutiny, and when skeptical, he seeks contact with other team members. Good quality makes his performance stand out, and results are marked with reliability and punctuality.